Green home builder is one of only eight companies across the country to receive recognition
St. Louis, Mo., Feb. 25, 2011… St. Louis-based Consort Homes, the largest certified green builder in Missouri, was recently recognized by national home builder organization Builder Partnerships for delivering one of the highest levels of customer service in the home building industry. Builder Partnerships focuses on strengthening relationships, improving communication and providing educational opportunities for builders, manufacturers and others within the home building industry. The organization presented Consort Homes with the first annual Achievement Award for Highest Distinction in customer satisfaction during the recent International Builders Show in Orlando, Fla. Consort was one of eight home building companies to receive this top honor and the only winning home builder located in the St. Louis area.
“The Builder Partnerships Achievement Award in customer satisfaction recognizes those companies that have the ability to deliver what is most important to homebuyers – quality construction and a great buying experience,” said Monica Wheaton, CEO of Builder Partnerships. “Consort Homes certainly fits that bill.”
For its inaugural Achievement Award, Builder Partnerships collaborated with Woodland, O’Brien & Associates to conduct an independent customer satisfaction survey. Those builders that had at least 93 percent of their homebuyers within the past year say they were willing to refer the company to friends or families were recognized in the Highest Distinction in Customer Satisfaction category. More than 350 builders were nominated for the award.
“We are proud to be one of only a few home builders to receive this award from Builder Partnerships,” says Ken Stricker, CEO of Consort Homes. “The service rating we received is a testament to our commitment to customer service and solidifies what customers already know – that Consort Homes provides quality homes and is the only builder for them.”
Consort Homes Receives Customer Satisfaction Award
Consort Homes, which was officially founded in 2005 but has roots dating back 45 years, is the first home builder of any size to commit to building 100 percent green. The homes they produce include a variety of energy-efficient features that contribute to improved home quality and homeowner comfort, while ultimately lowering energy demand and reducing air pollution.
The company has experienced significant growth in recent years, jumping up two spots to become the third largest single family home builder in St. Louis in 2010. Last year, Consort closed on 84 homes, which was a 50 percent increase from 2009, and the company expects to see a 25 percent increase in growth in 2011. The company has 14 communities under development in the Missouri communities of Arnold, Chesterfield, Creve Coeur, Dardenne Prairie, Florissant, Imperial, Lake St. Louis, St. Charles, St. Peters and Wentzville. Approximately 600 sites are available for sale across the metro area
“Our emphasis on customer service is a key element to long-term success,” noted Ed Petras, Director of Sales and Marketing at Consort Homes. “The recognition we received is a validation of the quality people we have doing a quality job, while providing a great customer experience, and it’s important for us that our company doesn’t lose sight of that.”
With over 45 years of combined home building experience, Consort Homes combines quality green construction and true craftsmanship that will endure the test of time. The first home builder of any size to commit to building 100 percent green and the largest certified green builder in Missouri, Consort Homes assists homebuyers in adopting a greener home life by making green features in every home standard. The builder’s homes include a variety of tried-and-true energy-efficient features that contribute to improved home quality and homeowner comfort, ultimately lowering energy demand and reducing air pollution. For more information, call (636) 282-1963 or visit www.consort-homes.com.
